Frequently asked Questions about PopUpCop

• How do I download and install PopUpCop?
• How do I position PopUpCop on my toolbar?
• When I try to show or hide PopUpCop using Internet Explorer's toolbar menu, a different toolbar shows or hides. How can I fix this?

• How do I register PopUpCop?
• Why is PopUpCop not accepting my registration code?
• I lost my PopUpCop registration code. What should I do?

• How can I tell which annoyances are being suppressed?
• What about secure sites?
• What about trusted sites?
• Does PopUpCop handle cookies?
• Sometimes I'm in a hurry and want to be able to surf the web without all the fluff. Other times I find some of the "annoyances" less annoying. Is there an easy way to turn these things off and on?

• Can't I do all these things in Internet Explorer's Internet Options? Why do I need PopUpCop?
• How do I install buttons on my toolbar for frequently-used PopUpCop features?
• So many buttons! How do I remember what they do?

Sometimes "free" software contains hidden functions that collect marketing data. PopUpCop does not collect, store, or transmit marketing data. So, no PopUpCop does not phone home.


Does my PopUpCop work with my browser?

PopUpCop is a tool bar add-in for Internet Explorer. It is supported by Internet Explorer versions 5 and above (5, 5.01, 5.5, 6)

Many other browsers do not support tool bar add-ins. These browsers do not support PopUpCop. The browsers that do not support PopUpCop include:

The AOL browser.
Netscape 4.X.
Netscape 6.X.
MSN Explorer.
Opera.
Mozilla.
NetCaptor.

I have an Apple Macintosh computer. Does my PopUpCop work with my browser?

At this time, PopUpCop works only on Windows 95, 95 OSR2, NT 4, 98, 98SE, ME, 2000, and XP. It does not work with any browser available for the Apple Macintosh. Sorry Mac users!

How do I download and install PopUpCop?

PopUpCop is easy to download and install.

• Click here to download PopUpCop.exe, the PopUpCop install program.

• Internet Explorer version 5 or 5.5 users: Choose "Run this program from its current location" from the "File Download" dialog.

• Internet Explorer version 6 users: Choose "Open" from the "File Download" dialog.

• If you are presented with a "Security Warning" dialog, choose "Yes".

Click here for detailed instructions on how to position PopUpCop on your Internet Explorer toolbar.

When I try to show or hide PopUpCop using Internet Explorer's toolbar menu, a different toolbar shows or hides. How can I fix this?

Click here for detailed instructions on how to work around this program bug in Internet Explorer.

How do I register PopUpCop?

Choose Register PopUpCop... from PopUpCop's pull down menu (click the shield button) and enter your name and registration code. That's it!

Why is PopUpCop not accepting my registration code?

Your registration code for PopUpCop contains both capital letters and numbers. It is easy to confuse some letters and numbers in the code. In particular, the letter "O" and the number "0" can be difficult to distinguish. Also, the number "1" can look like the lower-case letter "l" or the upper-case letter "I".

Also, when copying and pasting your name and code into the registration dialog, it is very easy to paste extra spaces either before or after your name or code. Unfortunately, older versions of PopUpCop (before version 1.2) will not accept the combination if there are leading or trailing spaces in either your name or the code. This program bug has been corrected in version 1.2.

If you are still having problems entering your registration code, write PopUpCop at customer-service@popupcop.com. They will gladly provide you further assistance.

I lost my PopUpCop registration code. What should I do?

Write to PopUpCop at customer-service@popupcop.com. They will be happy to send you your registration information.

If your email address has changed since you registered PopUpCop, don't worry. They will ask you to confirm your identity, and will send you your information once you have done so.

How can I tell which annoyances are being suppressed?

There are three ways to find out:

1. Let your mouse hover over the slider for a few seconds, or...

2. Click the button to see a list of the enabled/disabled statuses for all the annoyances.

3. Choose "Customize PopUpCop..." from PopUpCop's pull down menu (click the shield button) to display the settings for the current annoyance level.

PopUpCop assumes that any site whose URL begins with https://... is safe and no annoyances are suppressed.

What about trusted sites?

PopUpCop assumes that any site in your Trusted sites security zone are safe and no annoyances are suppressed.

Does PopUpCop handle cookies?

Yes; it can enable and disable them. However, it is no substitute for a robust cookie management tool. Cookies are more a privacy issue than an annoyance issue. Specialized tools are available elsewhere for privacy and security concerns.

Sometimes I'm in a hurry and want to be able to surf the web without all the fluff. Other times I find some of the "annoyances" less annoying. Is there an easy way to turn these things off and on?

Yes! Just slide the slider left for fewer annoyances, right for more. Annoyance suppression is organized into levels. Sliding the slider changes level. From left to right, the levels are:

1. Very annoying sites (most annoyances suppressed)
2. Annoying sites (some annoyances suppressed)
3. Sites with popups (only popups suppressed)

PopUpCop does duplicate some of the configuration features of Internet Explorer (IE). However, it provides a much friendlier user interface for frequently-used features. For example, if you have a dial-up connection and would like to turn images off so that pages load faster, install PopUpCop's Images On/Off button on your toolbar. You'll find it much more convenient to click this button than to click down through IE's layers of dialog boxes.

PopUpCop and IE communicate with each other. Changing a setting in either changes it in both.

PopUpCop also provides some features that IE's Internet Options don't, most notably popup prevention. The more you surf the web, the more you'll find that PopUpCop provides an indispensable improvement to your web experience.

How do I install buttons on my toolbar for frequently-used PopUpCop features?

Click the shield to get PopUpCop's main menu.
Choose Customize PopUpCop...
Go to Settings buttons or Action buttons.
Select the buttons for the features you want.

So many buttons! How do I remember what they do?

Easy. Just hover your mouse over a button to see an explanation of its purpose.


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